Bosley Revitalizer Return Policy
Effective April 5, 2021
All Bosley Revitalizers are eligible for a full refund within thirty (30) days of purchase, provided that the return includes all packaging and materials. Returns exceeding thirty (30) days, will be accepted up to 60 days after purchase and are eligible for a refund, less 20% restocking fee of the purchase price.
Buyer is responsible for return shipping. Buyer is responsible providing tracking information and shipping details. Bosley is not responsible for lost or unreceived returns. Upon request, Bosley can provide a return label, return shipping fees will be deducted from the refund.
In order to have your return or exchange processed:
- You must return the device in functioning, well-maintained condition, in its original packaging, with all original contents and materials
- You must provide a proof of purchase (e.g., receipt, gift receipt, shipping invoice, etc.)
You can return your product (with the above items) at any Bosley office (To find locations go to Bosley.com) or call Revitalizer customer service at 888-808-6654 for an RMA (Return Merchandise Authorization) number and return instructions. Returns will not be processed without an RMA number.
If you return merchandise that does not meet the conditions of the return policy (beyond normal wear and tear), the item(s) will be sent back to you and no exchange or refund will occur. Once the returned device has been received, the items will be inspected for quality and condition and confirmed that it is functioning and in a well-maintained condition, your refund, less restocking and any additional fees, will be issued. Returns must include all original contents, packaging, and materials to be eligible for a refund.